Programs and Services

The following patient services are provided to residents of Hawai`i and Guam through the local field office staff:

National Cancer Information Center (NCIC) 1.800.227.2345   People facing cancer need clear, reliable information in order to understand their disease and make informed decisions about their health. Trained Cancer Information Specialists are available 24 hours a day, 7 days a week to answer questions about cancer, link callers with resources in their communities, and connect patients to all our programs listed. NCIC has assisted over 18.6 million calls since it’s opening; They are always there to help.

At Cancer.org You Can Find…
Information to understand your specific cancer, learn more about making treatment decisions and questions for your doctor. Learn coping methods for your cancer treatment side effects and nutrition during treatment. Get help handling financial matters, health insurance questions, caregiving, recovery and living well after cancer. Find our I Can Cope educational classes and our Cancer Survivor Network.
Cancer patients are provided discounted lodging while staying on O’ahu for their cancer surgery or treatment, which helps to alleviate a major financial concern patients face when they cannot receive treatment on their home island.

Reach to Recovery
Our Reach to Recovery volunteers are specially trained to help people through their experience by offering a measure of comfort and an opportunity for emotional grounding and informed decision making. As breast cancer survivors, our volunteers give patients and family members an opportunity to express feelings, talk about fears and concerns, and ask questions to someone who has been there. To get matched with a Reach to Recovery volunteer, call us at 1 (800) 227-2345.

Wig Fitting and TLC Catalog
A free wig is available for patients currently going through cancer therapy who may be suffering from hair loss. Wig fittings can be arranged by calling your local office to schedule a visit. Our Tender Loving Care “TLC” website also offers products and information regarding hair loss, thinning, mastectomy products and post-surgical necessities. For more information, please visit http://www.tlcdirect.com

Transportation 
Road to Recovery is our free program that matches trained volunteer drivers to cancer patients for ride assistance to doctor appointments and medical treatments. Call us at 1 (800) 227-2345 to schedule a ride of to inquire about how to become a volunteer driver!
Ground Transportation  Limited assistance for ground transportation includes para-transit and taxi services.
Airfare Limited assistance available for inter-island and continental US travel for cancer treatment for patients not covered by insurance.

Lodging 
Clarence T.C. Ching Hope Lodge Hawai’i  is our free home away from home for patients and caregivers traveling from neighboring islands or the Pacific Region to receive cancer treatments in Oahu, removing financial and logistic barriers and improving access to care. Please speak to your health care professional about being referred to our Hope Lodge in Hawai’i or in the continental US.
Hotel Partners Program Get reduced rate lodging at hotels for patients who must travel for treatment in Hawai’i or the continental US.

Looking for more information? Call 1-800-227-2345, or contact your local office to learn more about how we can help you.